Terms of Service
Please read these Terms of Service carefully before using OurEsign. By accessing or using our platform, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account or using OurEsign at ouresign.com, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our platform.
2. Description of Service
OurEsign provides an electronic signature platform that allows users to send, sign, and manage documents digitally. Our services include document upload, electronic signature collection, template management, and document tracking.
3. Account Registration
To use OurEsign, you must create an account by providing a valid email address or phone number. You are responsible for maintaining the security of your account, including your PIN and any one-time passwords. You must notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree not to use OurEsign to:
- Upload or sign fraudulent, illegal, or harmful documents
- Impersonate any person or entity
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Use our platform for spam or unsolicited communications
- Infringe on the intellectual property rights of others
5. Electronic Signatures
Electronic signatures created through OurEsign are intended to be legally binding in jurisdictions that recognize electronic signatures, including under the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN) and similar laws. It is your responsibility to ensure electronic signatures are valid and enforceable for your specific use case and jurisdiction.
6. Subscription Plans and Payments
OurEsign offers free and paid subscription plans. Paid plans are billed through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are handled on a case-by-case basis — contact support@ouresign.com.
7. Document Storage and Retention
Documents uploaded to OurEsign are stored securely on Microsoft Azure. We retain documents as long as your account is active. You are responsible for maintaining your own copies of important documents. We are not liable for any loss of documents due to account termination or technical issues.
8. SMS Communications
By providing your phone number, you consent to receive SMS messages from OurEsign for verification, document notifications, and security alerts. You may opt out at any time by replying STOP. Message and data rates may apply.
9. Intellectual Property
OurEsign and its content, features, and functionality are owned by OurEsign and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of documents you upload to our platform.
10. Limitation of Liability
To the maximum extent permitted by law, OurEsign shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Disclaimer of Warranties
OurEsign is provided "as is" without warranties of any kind, either express or implied. We do not warrant that our platform will be uninterrupted, error-free, or completely secure.
12. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may terminate your account at any time by contacting support@ouresign.com.
13. Governing Law
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law provisions.
14. Changes to Terms
We may update these Terms from time to time. Continued use of OurEsign after changes constitutes acceptance of the new Terms.
15. Contact Us
If you have questions about these Terms, please contact us at:
support@ouresign.com
ouresign.com